Custom Laravel Software & AI Agents for South African Businesses

We build CRM, ERP, and intelligent AI agent systems that automate your operations and accelerate growth. Built on Laravel. Based in Cape Town.

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Custom Laravel software and AI agent development for South African businesses

Trusted By

Businesses across South Africa

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Who We Are

A Cape Town Software Studio Focused on Laravel & AI

Twipsi Digital is a software development studio based in Cape Town, South Africa. We specialise in building custom business applications using the Laravel framework and developing AI agent systems that automate complex workflows.

Our clients range from startups to established enterprises across South Africa — in Johannesburg, Durban, Pretoria, and beyond. We build CRM systems, ERP platforms, AI-powered customer support agents, and bespoke business tools that replace spreadsheets and manual processes with fast, reliable cloud software.

Our stack: Laravel, PHP, Vue.js, MySQL/PostgreSQL, Redis, Python (AI/ML), deployed on scalable cloud infrastructure.

Twipsi Digital team working on Laravel and AI projects

Services

What we build for South African businesses

CRM Systems

Custom Laravel CRM systems that track leads, manage customer relationships, automate follow-ups, and give your sales team full pipeline visibility. Built around your sales process, not the other way around.

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ERP Solutions

End-to-end Laravel ERP platforms that unify inventory, purchasing, manufacturing, sales, and accounting. Real-time visibility across your entire operation from a single dashboard.

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Custom Business Systems

Bespoke Laravel applications for unique workflows — booking systems, project management platforms, compliance trackers, member portals, and multi-tenant SaaS products.

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AI Agent Development

Intelligent AI agents that handle customer support, qualify leads, process documents, analyse data, and automate decisions — integrated directly into your Laravel systems. Available 24/7.

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System Integration

Connect your existing tools — Xero, Sage, PayFast, Stripe, Shopify, WhatsApp, Mailchimp — with secure API integrations that eliminate double-entry and sync data in real time.

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Training & Support

Hands-on training for your team, comprehensive documentation, and ongoing maintenance packages. We provide post-launch bug fixes, performance monitoring, and feature enhancements.

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AI Agents

Intelligent AI agents for every South African business

AI agents are autonomous software assistants that understand language, make decisions, and take action without human intervention. We build them on top of your Laravel systems so they can access your real business data — answering customer questions from your knowledge base, qualifying leads in your CRM, processing invoices into your ERP, and more. Available 24/7 across web, WhatsApp, and email.

Customer Support Agent

AI chatbot that answers FAQs, checks order status, handles returns, and routes complex issues to the right team member. Responds instantly on your website and WhatsApp.

Sales & Lead Agent

Engages website visitors, qualifies their needs with intelligent questions, and books calls with your sales team. Follows up automatically via email or WhatsApp.

Document Processing Agent

Extracts data from invoices, receipts, contracts, and forms automatically. Populates your systems without manual data entry — saving hours every week.

Data Analysis Agent

Analyses your business data, spots trends, and generates insights automatically. Ask questions in plain English and get reports — no data scientist required.

Appointment Booking Agent

Conversational AI that books appointments, sends reminders, handles rescheduling, and syncs with your calendar. Perfect for clinics, salons, and service businesses.

Inventory Monitoring Agent

Monitors stock levels across locations, predicts demand, generates purchase orders when stock runs low, and alerts your team to anomalies — all autonomously.

View AI Agent Pricing

Process

How we build your software

1

Discovery

We learn how your business operates, where the bottlenecks are, and what outcomes you need. No jargon — just a conversation about your goals.

2

Design & Plan

We map out the system architecture, design the user experience, and present a clear scope with timelines and pricing before any code is written.

3

Build & Test

We develop in Laravel with regular progress demos. You see working software every 1-2 weeks and provide feedback before we move forward.

4

Launch & Support

We deploy to production, train your team, and provide ongoing support. Post-launch bug fixes are included, plus optional maintenance packages.

Pricing

Transparent pricing for custom software

Starter CRM

R50,000 - R150,000

Timeline: 3-8 weeks

Best for: Small businesses & startups

  • Contact & lead management
  • Sales pipeline with stages
  • Activity logging & task reminders
  • Email templates & notifications
  • Simple reporting & dashboards
  • Mobile responsive interface
  • User authentication & roles
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Professional CRM

R150,000 - R500,000

Timeline: 2-5 months

Best for: Growing sales teams

  • Everything in Starter
  • Advanced pipeline & forecasting
  • Quote & invoice generation
  • Email & WhatsApp integration
  • Automated workflows & follow-ups
  • Client portal
  • Custom reporting & analytics
  • Third-party integrations
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Enterprise CRM

R500,000+

Timeline: 5-12 months

Best for: Large organisations & franchises

  • Everything in Professional
  • Marketing automation & campaigns
  • Multi-company & multi-pipeline
  • AI-powered lead scoring
  • Mobile app (iOS & Android)
  • Service ticketing system
  • White-label capability
  • Dedicated support & SLA
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Starter ERP

R80,000 - R250,000

Timeline: 4-10 weeks

Best for: Small manufacturers & retailers

  • Inventory management
  • Purchase & sales orders
  • Supplier management
  • Stock alerts & adjustments
  • Basic invoicing
  • Product catalogue
  • Simple reporting
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Popular

Professional ERP

R250,000 - R800,000

Timeline: 3-7 months

Best for: Manufacturers & distributors

  • Everything in Starter
  • Manufacturing & production planning
  • Bill of materials (BOM)
  • Multi-location inventory
  • Financial accounting
  • Quality control
  • Barcode/RFID integration
  • Custom dashboards
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Enterprise ERP

R800,000+

Timeline: 7-14 months

Best for: Multi-site operations

  • Everything in Professional
  • HR & payroll management
  • Multi-company & multi-currency
  • Business intelligence & forecasting
  • CRM integration
  • Mobile app (iOS & Android)
  • AI-powered demand forecasting
  • Dedicated support & SLA
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Starter

R30,000 - R150,000

Timeline: 2-8 weeks

Best for: Specific processes & tools

  • One core function/module
  • Dashboard & data capture
  • User authentication & roles
  • Email notifications
  • Simple reporting & export
  • Mobile responsive
  • Basic API access
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Popular

Professional

R150,000 - R500,000

Timeline: 2-6 months

Best for: Unique business workflows

  • Everything in Starter
  • Multiple modules (3-5)
  • Workflow automation
  • Document generation (PDF)
  • Third-party integrations
  • Advanced reporting
  • File management
  • Client/customer portal
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Enterprise

R500,000+

Timeline: 5-12+ months

Best for: Platforms & SaaS products

  • Everything in Professional
  • Multi-tenant architecture
  • White-label capability
  • Subscription billing
  • Mobile app (iOS & Android)
  • Real-time collaboration
  • AI-powered features
  • Dedicated support & SLA
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Starter AI Agent

R150,000 - R500,000

Timeline: 4-10 weeks

Best for: FAQ & support automation

  • Knowledge base chatbot
  • FAQ answering & routing
  • Web & WhatsApp channels
  • Basic conversation flows
  • Integration with 1-2 systems
  • Analytics dashboard
  • 3 months AI tokens included
Request Quote
Popular

Professional AI Agent

R500,000 - R1,500,000

Timeline: 3-8 months

Best for: Sales & customer service

  • Everything in Starter
  • Context-aware multi-turn dialogue
  • CRM/ERP data access
  • Lead qualification & scheduling
  • Document processing (OCR)
  • Sentiment analysis
  • Multi-channel (web, WhatsApp, email)
  • 6 months AI tokens included
Request Quote

Enterprise AI

R1,500,000+

Timeline: 6-16+ months

Best for: Full business automation

  • Everything in Professional
  • Autonomous decision-making
  • Multi-agent orchestration
  • Custom model fine-tuning
  • Voice AI agent
  • Predictive analytics
  • RAG with proprietary data
  • 12+ months AI tokens included
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Included in every project

Development
  • Clean, documented Laravel code
  • Secure authentication & authorisation
  • Database design & optimisation
  • Automated testing & QA
Deployment
  • Cloud server setup & configuration
  • SSL certificate & domain setup
  • CI/CD pipeline configuration
  • Launch support & monitoring
Training & Support
  • User training sessions
  • Documentation & video guides
  • Post-launch bug fixes (30 days)
  • Email & phone support

Need a custom combination? Want to add AI to your CRM or ERP?

Let's discuss your specific needs and create a tailored solution

Book a Free Consultation

All prices are estimates in ZAR. Final pricing determined after consultation and requirements gathering.

Industries

Who we build software for across South Africa

Retail & E-commerce

Inventory management, multi-channel sales, POS integration, and AI-powered product recommendations for online and physical stores.

Manufacturing & Distribution

Production planning, bill of materials, warehouse management, quality control, and real-time supply chain visibility.

Healthcare & Medical

Patient management, appointment booking, compliance tracking, and AI agents for patient intake and follow-up.

Property & Real Estate

Listing management, tenant portals, lead tracking, automated viewings, and AI-powered property matching for agents.

Logistics & Field Services

Fleet tracking, job dispatch, route optimisation, mobile crew management, and automated invoicing for service businesses.

Financial Services

Client onboarding, portfolio management, compliance reporting, document processing, and AI-driven risk assessment.

Technology

Built on proven, modern technology

Laravel & PHP

Our primary backend framework. Laravel powers millions of applications worldwide and gives us rapid development speed, built-in security, and an extensive ecosystem of packages.

Vue.js & Livewire

We build fast, reactive frontends with Vue.js for complex SPAs or Laravel Livewire for server-driven interactivity — whichever best fits your project needs.

AI & Machine Learning

Python-based AI agents using LLMs, RAG pipelines, and custom model fine-tuning. Integrated seamlessly into your Laravel application via APIs.

MySQL & PostgreSQL

Battle-tested relational databases optimised for performance. Combined with Redis for caching and queues to keep your application fast under load.

Cloud Infrastructure

Deployed on scalable cloud servers with automated backups, SSL encryption, CI/CD pipelines, and monitoring — so your software is always available and secure.

Mobile & API

RESTful APIs for third-party integrations, mobile-responsive web apps, and native iOS/Android apps when your team needs to work on the go.

F.A.Q

Common questions about working with us

It depends on complexity. A focused tool or starter CRM takes 3-8 weeks. A professional CRM or ERP with multiple modules takes 2-7 months. Enterprise platforms with AI integration can take 6-16 months. We provide a detailed timeline after our discovery session.

Absolutely. Most of our clients are non-technical business owners. We explain everything in plain language, show you working software every 1-2 weeks, and involve you in decisions without overwhelming you with technical jargon.

Laravel is the most popular PHP framework in the world, used by companies of all sizes. It's fast, secure, well-documented, and has a massive ecosystem of packages. This means faster development, lower maintenance costs, and easy access to developers if you ever need to bring work in-house.

We provide hands-on training for your team, complete documentation, and 30 days of post-launch bug fix support included in every project. We also offer ongoing maintenance packages for updates, monitoring, and new features.

Yes. We regularly integrate with Xero, Sage, QuickBooks, PayFast, Stripe, Shopify, WooCommerce, WhatsApp, Mailchimp, and many other platforms via their APIs. If it has an API, we can connect it.

Our AI agents connect directly to your CRM, ERP, or business system via APIs. They can read customer data, update records, create tasks, send messages, and take real actions in your system — not just answer questions. They're trained on your specific business data and processes.

Contact

Start your project with a free consultation

Location

Cape Town
South Africa

Call Us

+27 67 775 2360

Email Us

admin@twipsi.com

Business Hours

Monday - Friday
9:00AM - 5:00PM SAST

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